Last updated: 20 December 2025

These Terms of Service govern your access to and use of the COMPLET-ED website and any services provided by COMPLET-ED Pty Ltd, whether online or offline. By accessing our website, engaging with our services, or communicating with us, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not use our website or services.

About Us

COMPLET-ED Pty Ltd provides services including, but not limited to:

• Employer funding advisory and support services

• Student funding and training pathway support

• Business consulting services

• Education, training, and workforce-related advisory services

Our services may be delivered online, in person, or through third-party training providers, employers, or government bodies. We operate primarily in Australia and may also operate in New Zealand.

Website Use

You may use this website for lawful purposes only. You must not:

• Use the website in a way that breaches any applicable law or regulation

• Attempt to gain unauthorised access to systems, data, or servers

• Copy, reproduce, distribute, or exploit website content without written permission

• Interfere with the website’s functionality or security

We reserve the right to restrict or terminate access to the website at any time without notice.

Nature of Our Services

COMPLET-ED acts as a facilitator, advisor, and support provider. We do not control or guarantee outcomes related to:

• Government funding approvals or eligibility decisions

• Decisions made by training providers, employers, or government agencies

• Availability of funding, incentives, subsidies, or programs

• Employment outcomes, course outcomes, or business results

All funding decisions are made by third-party government bodies or training partners, not by COMPLET-ED.

Fees and Payments

In most cases, COMPLET-ED does not charge fees directly to students, employers, or businesses for funding-related services. We may receive commissions, service fees, or funding from approved training providers or government partners.

Where business consulting or other paid services are provided:

• Fees will be agreed upon in writing prior to service delivery

• All fees are payable as specified

• Fees are non-refundable unless expressly stated otherwise in writing

No refunds are guaranteed for consulting or advisory services.

No Guarantees or Warranties

We do not guarantee:

• Approval of funding or incentives

• Eligibility for any program or subsidy

• Completion or success of training programs

• Employment, financial, or business outcomes

All information provided is general in nature and should not be relied upon as legal, financial, or professional advice. You are responsible for making your own enquiries and decisions.

Limitation of Liability

To the maximum extent permitted by law:

• COMPLET-ED is not liable for any indirect, incidental, consequential, or economic loss

• We are not responsible for losses arising from third-party decisions or actions

• Our total liability is limited to the amount paid by you (if any) for the relevant service

Nothing in these Terms excludes rights that cannot be excluded under Australian Consumer Law.

Third-Party Services and Links

Our website and services may reference or link to third-party websites, training providers, or government agencies. We do not control or endorse these third parties and are not responsible for their content, actions, or decisions.

Intellectual Property

All website content, branding, materials, and documentation remain the intellectual property of COMPLET-ED Pty Ltd unless otherwise stated. You may not use our intellectual property without prior written consent.

Privacy

Personal information is handled in accordance with our Privacy Policy and applicable privacy laws, including the Privacy Act 1988 (Cth) and Australian Privacy Principles.

Changes to These Terms

We may update these Terms at any time without notice. Continued use of the website or services after changes are published constitutes acceptance of the updated Terms.

Governing Law and Jurisdiction

These Terms are governed by the laws of Australia. You submit to the non-exclusive jurisdiction of the courts of Australia and any applicable state or territory courts.

Contact Us

If you have questions about these Terms, please contact:

Email: [email protected]